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Shipping Policy
At rifisports, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping practices and procedures.
Shipping Destinations
We currently ship to most countries worldwide. If your location is not available at checkout, please contact our customer service team at service23001@163.com for assistance.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected:
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days
Please note that these are estimated delivery times and may vary depending on your location and other factors.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
Customs and Duties
International orders may be subject to customs duties, taxes, and import fees. These charges are not included in the item price or shipping cost and are the buyer's responsibility. Please check with your country's customs office for more information on these charges.
Delivery Issues
- Incorrect Address: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.
- Lost or Stolen Packages: If your tracking information shows that your package was delivered but you have not received it, please contact the carrier to investigate the issue. If you are unable to resolve the issue with the carrier, please contact our customer service team at service23001@163.com for further assistance.
Order Modifications and Cancellations
If you need to modify or cancel your order, please contact us at service23001@163.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to make changes.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at service23001@163.com or call us at +86 18924618791.
Thank you for shopping with rifisports. We appreciate your business and look forward to serving you!