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Return Policy
At rifisports, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help.
Eligibility for Returns
- Items must be returned within 30 days of the delivery date.
- Items must be unused, unworn, and in their original condition with all tags attached.
- Items marked as "Final Sale" are not eligible for returns or exchanges.
Return Process
- Initiate a Return: To initiate a return, please contact our customer service team at service23001@163.com with your order number and the reason for the return.
- Return Authorization: Our team will provide you with a return authorization and instructions on how to return your item(s).
- Ship the Item: Pack the item(s) securely and ship them to the address provided by our customer service team. Please include the return authorization in the package.
Refunds
- Processing Time: Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
- Refund Method: If your return is approved, we will initiate a refund to your original method of payment. The refund amount will be the purchase price minus any shipping costs.
- Timeframe: You will receive the credit within a certain number of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process to send back the original item. Then, place a new order for the desired item on our website.
Defective or Damaged Items
If you received a defective or damaged item, please contact us immediately at service23001@163.com with your order number and a photo of the item. We will arrange for a replacement or refund.
Return Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return Policy, please contact us at service23001@163.com or call us at +86 18924618791.
Thank you for shopping with rifisports. We appreciate your business and are here to ensure you have a pleasant shopping experience!